KELRAY Ltd have scored highly in a customer satisfaction questionnaire

KELRAY Ltd  have scored highly in a customer satisfaction questionnaire that we sent out with regards to a Grade II listed church hall refurbishment project that we completed.  We scored a 5 on all the criteria which is deemed as ‘Excellent’ on the scoring system:

• The speed in which the initial enquiry/order was handled
• How helpful and courteous were the people that dealt with your enquiry
• Your quotation was received in a timely fashion and the pricing was clear
• Work was carried out on the correct date and time as agreed
• Our team notified you of their presence on site, on arrival
• Our team were well presented, wearing uniforams and safety clothing
• Our team followed all health and safety requirements
• Our team disposed of all rubbish after the work was complete
• The standard and quality of the work on completion

“KELRAY Ltd responded quickly to pricing of additional and alternative works for the scheme requested by the client/ Heritage Lottery Architect which was critical for the grant funding and controlling of finances”

Their workmanship is always to the best

KELRAY Ltd have worked for us for many years. They are always punctual with appointments. Their workmanship is always to the best. I would highly recommend KELRAY Ltd to any company that needs any building or general repairs done.

Kelray have done “Exactly what it says on the tin”

Kelray have done “Exactly what it says on the tin” just as Carl promised us during his initial visit, I have no doubt that the Kelray team have delivered Carl’s promise. I have no hesitation whatsoever in recommending Kelray as they have been a pleasure to work with.

We can’t thank KELRAY Ltd enough.

We can’t thank KELRAY Ltd enough for the amazing work that was completed on our home. They transformed our old house into a new modern home. You couldn’t find a more friendly and polite team of boys as well as the office team and of course the boss himself, Carl. Before, during and after the work, the team were always on hand to help. We always praise KELRAY Ltd’s work long after moving back and will continue to do so. Thank you so much Kelray.

Hassle free installation from KELRAY Ltd

Carl and his team did a brilliant job and finished the resin flooring to a high standard and on time for project completion. The project manager was concerned with the resin as he has always had problems with the installation. However, he is over the moon with the professional, hassle free installation from KELRAY Ltd.

A company very worthy of 5 stars.

KELRAY Ltd fitted all new windows and doors to our property. From the first call to reception to dealing with Carl, everyone was so friendly and professional. The quote was very competitive, the guys who did the work were excellent, they worked quickly, thoroughly and were very professional. They left everything immaculately clean and tidy and disposed of all old uPVC windows and doors. I would highly recommend the team for all of your building needs. A company very worthy of 5 stars. Thanks everyone.